10/20/20
Preparing for a Challenging Holiday Shopping Season
This has been an unparalleled year for online shopping, but what will e-commerce look like during the 2020 holiday season due to the COVID-19 ...
READ STORYTag: Customer Experience
10/08/20
Beyond Tech: The Importance of Experience Support
Our technology products for partners have a singular focus: the guest experience. It's critical to put the time and effort into finding a technology solution that puts your guests’ experiences at ...
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10/01/20
How CRM Solutions Impact Breast Cancer Screenings
Breast Cancer Awareness Month is the perfect time to get the message out to schedule your mammogram, and our CRM solutions help Hologic reach as many of its clients as possible with targeted ...
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09/24/20
Creating a Better Patient Experience Encompasses Every Touchpoint
The patient experience has never been more important than it is right now. Your medical practice is dependent on a steady stream of patients, and optimizing their experience in your office is ...
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09/16/20
Machine Learning and How it Helps Businesses Succeed
Machine learning is an invaluable tool for businesses to find ways to serve their customers better, and identify areas where their teams can be better utilized. As we continue to look forward to the ...
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09/10/20
Use CRM Data to Understand the Customer Journey and Increase Sales
Looking to understand the journey of your customer better, and potentially increase your sales in the process? Your CRM data is a valuable asset when seeking to accomplish both. ...
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08/26/20
Using Data Visualizations to Inform Experience Design
To remain competitive, companies of any industry must understand the importance of creating innovative user-centered experiences. One tool available when participating in the experience design ...
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01/01/19
Why We Need Data Science in the Guest Experience
Data science is blowing up old models of doing business as visionary organizations put the pieces back together in innovative ways. Whether large or small, companies can face Big Data problems ...
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