Tag: Guest Experience

What Has Become of Our AI

08/01/23

What Has Become of Our AI?

What has become of our AI is that it now drives the technologies that make our lives easier. ...

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Navigate the Guest Experience

01/10/23

How To Use Machine Learning to Navigate the Guest Experience

I used to think Machine Learning (ML) meant people learning how to use machines. The opposite is true, as it turns out. In our case, GEM uses ML to navigate the guest ...

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Partners at Sea and on Land

10/04/22

LMS and Princess Cruises Drive the Guest Experience Onboard

It takes more than a great idea to create a solution. It has to work. Such is the genesis of the LMS and Carnival Corporation/Princess Cruises partnership. In October 2017, LMS came aboard to ...

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Coral Princess Sailed Into Brisbane

06/07/22

Coral Princess Sailed Into Brisbane International Cruise Terminal for Inaugural Visit

Princess Cruises Coral Princess sailed into Brisbane on June 7 to begin her inaugural season. The 2000-guest ship is the first to homeport at the new state-of-the-art Brisbane International Cruise ...

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LMS and GEM

05/31/22

LMS Tech and GEM: Two Brands, One Mission

In 2019, LMS President/CEO Steve Cohen created GEM (Guest Experience Maximization) to serve its partner clients better. LMS Tech focuses on data science, consulting, and project management. In the ...

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Wandry App

10/25/21

Wandry Keeps You in Your Comfort Zone

Is there a dream getaway you want to take? Does the current state of the world make it unpractical? Don’t let these challenges keep you at home. With a little planning, the new Wandry app turns ...

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Data Science in the Guest Experience

01/01/19

Why We Need Data Science in the Guest Experience

Data science is blowing up old models of doing business as visionary organizations put the pieces back together in innovative ways. Whether large or small, companies can face Big Data problems ...

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