Tag: Sustainability

World Health Day

04/07/22

“Our Planet, Our Health” the Message for World Health Day 2022

“Our planet, our health” is the message for World Health Day 2022. The WHO estimates that avoidable environmental causes claim 13.5 million lives each year. It names climate as the “single ...

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Customer Experience

07/12/21

Customer Experience in a Post-Pandemic World

Brick and mortar retailers must evolve to keep up with customer expectations, and one pathway to success is by blending the best of online convenience with quality in-person retail ...

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Building a Better Business by Design

06/16/21

Building a Better Business by Design

Brands in any industry have to be concerned with delivering positive experiences to all stakeholders or risk them walking away. This means applying the same care for design into everything they do, ...

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Inclusive Design Matters

04/30/21

Inclusive Design Matters: Making Sure Every Voice is Heard

Engaging with a diverse community of individuals provides the opportunity to improve the guest experience for ...

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The Vaccine Experience

04/06/21

The Vaccine Experience: Building it Better

COVID-19 has been an object lesson in the complexity of quickly meeting the medical needs of millions of people. The lessons learned are extremely important as the COVID-19 pandemic will not be the ...

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Customer Trust: 3 Ways to Build it through Technology

03/25/21

Customer Trust: 3 Ways to Build it through Technology

The details matter when building trust. Fine-tuning the technology, communication methods and digital brand created online can make a huge difference between a company and their ...

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Diagnosing the Patient Experience

03/25/21

The Patient Experience: Diagnosing the Experience

Different points to diagnose the patient experience include Interactions with healthcare providers, access to information, wait times, and ...

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Reviving the Tourism and Travel Industries through Contact Tracing

02/26/21

Reviving the Tourism and Travel Industries through Contact Tracing

As the coronavirus became widely spread in early 2020, the travel industry was the first to get hit. With many of the initial cases being spread due to travelers from foreign countries, the ...

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Enhanced Patient Experience in the Medical Industry

01/21/21

Enhanced Patient Experience in the Medical Industry

The medical industry, like many others, had to quickly change several of its normal ways of operating once COVID-19 transformed the world as we knew it. With delivery services and e-commerce options, ...

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Vintage Trends

01/11/21

Vintage Trends See a Resurgence with New Technologies

What do drive-in movies, grocery deliveries, and puzzles have in common? They all have made a major comeback in 2020. The world has recently seen a major resurgence in a few vintage trends that fall ...

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promising secure data

12/17/20

A Guest Experience Starts with Promising Secure Data

In customer-facing industries like hospitality, tourism, and retail, quality service is expected. Poor service is often the reason customers don’t return. In the reverse, when the service exceeds ...

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STEM education

11/08/20

STEM Education Serves as the Catalyst of Innovation

On November 8, we celebrate National STEM/STEAM Day and all that STEM education has done for the industries it serves. See why its worth ...

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