Tag: Customer Experience

Living in a World of Microseconds

11/23/20

Living in a World of Microseconds

Modern customers require more than cookie-cutter services and experiences. They want personalized, even magical experiences from companies, whatever the industry. And the bottom line is they want it ...

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Challenging Holiday Shopping Season

10/20/20

Preparing for a Challenging Holiday Shopping Season

This has been an unparalleled year for online shopping, but what will e-commerce look like during the 2020 holiday season due to the COVID-19 ...

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A group of coworkers taking calls and looking at computer screens.

10/08/20

Beyond Tech: The Importance of Experience Support

Our technology products for partners have a singular focus: the guest experience. It's critical to put the time and effort into finding a technology solution that puts your guests’ experiences at ...

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10/01/20

How CRM Solutions Impact Breast Cancer Screenings

Breast Cancer Awareness Month is the perfect time to get the message out to schedule your mammogram, and our CRM solutions help Hologic reach as many of its clients as possible with targeted ...

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A positive patient experience at a doctor's office

09/24/20

Creating a Better Patient Experience Encompasses Every Touchpoint

The patient experience has never been more important than it is right now. Your medical practice is dependent on a steady stream of patients, and optimizing their experience in your office is ...

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Two hands using a tablet with a graphic brain overlay.

09/16/20

Machine Learning and How it Helps Businesses Succeed

Machine learning is an invaluable tool for businesses to find ways to serve their customers better, and identify areas where their teams can be better utilized. As we continue to look forward to the ...

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LMS Boosts Business by 200 Percent

09/10/20

Use CRM Data to Understand the Customer Journey and Increase Sales

Looking to understand the journey of your customer better, and potentially increase your sales in the process? Your CRM data is a valuable asset when seeking to accomplish both. ...

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Data Visualization

08/26/20

Using Data Visualizations to Inform Experience Design

To remain competitive, companies of any industry must understand the importance of creating innovative user-centered experiences. One tool available when participating in the experience design ...

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Data Science in the Guest Experience

01/01/19

Why We Need Data Science in the Guest Experience

Data science is blowing up old models of doing business as visionary organizations put the pieces back together in innovative ways. Whether large or small, companies can face Big Data problems ...

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