08/16/24
How Data and CRM Maximize Guest Spending within Hospitality
...
READ STORYTag: Customer Experience
08/29/23
What IoT Technologies Will Protect Our Connected World?
We covered IoT history and security breaches in the first two blogs of our LMS series. These stories beg the question: What IoT technologies will protect our connected ...
READ STORY
11/28/22
What’s Trending in Holiday Shopping this year? Experiences Are In
Supply chain issues loom, rampant inflation, and Covid is still a threat. But people still want to make their loved ones feel ...
READ STORY
11/16/22
Supply Chain Remains Vulnerable and Elusive
The supply chain remains vulnerable and elusive. You must find the broken links before you fix ...
READ STORY
08/15/22
Getting to Know Your Customers Better Means Knowing What Makes Them Different
Getting to know your customers better means knowing what makes them different. Effective CRM strategy requires segmentation to create distinct groups from a pool with similar ...
READ STORY
07/29/22
CRM: The Art of Listening to Manage Customer Relations
LMS utilizes CRM and data science in a customized methodology, but communication, relationships, and trust form the foundation of its ...
READ STORY
07/07/22
XOps Economizes Technology For a Reliable, Repeatable, and Secure Experience
In a world of big experiences, failure is not an option. XOps economizes technology for a reliable, repeatable, and secure ...
READ STORY
10/28/21
Breast Cancer Awareness at Core of LMS and Hologic Partnership
Breast cancer screening may not always tell the whole story, but it is a whole lot better than hoping for a happy ...
READ STORY
10/13/21
Use the Wandry App to Find Your Autumn Destinations
There’s nothing like autumn, regardless of where you are. The sun drops low in the sky and the falling leaves add an earthy essence. The colors add a texture to the landscape you only get once a ...
READ STORY
07/27/21
The Journey to those Perfect Travel Apps
Apps, powered by machine learning and Big Data analysis, can be used to truly enhance the guest experience. Apps are a valuable tool in the guest experience. ...
READ STORY
07/19/21
Security by Design and Better User Experiences
it’s difficult to remember complicated passwords. In response, websites and applications mandate increasingly convoluted password requirements, which makes them harder to remember. So what’s a ...
READ STORY
07/12/21
Customer Experience in a Post-Pandemic World
Brick and mortar retailers must evolve to keep up with customer expectations, and one pathway to success is by blending the best of online convenience with quality in-person retail ...
READ STORY