Feature Story

Online-CX-Matters

With millions of consumers forced to stay at home because of the Covid19, coronavirus pandemic, more commercial activity than ever is shifting online. This means brands must pay more attention to the quality of their digital experience in order to succeed.

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From Shop to Home: A Mobile Approach to Automotive Marketing

Automotive businesses face marketing challenges based on popular perception.

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A Guiding Hand: The Virtual Concierge Effect In Tourism

Personal touch matters in the tourism industry, whether at the biggest resort or the smallest boutique hotel.

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Data: It’s What’s for Dinner

As far as the hospitality industry is concerned, there are no picky eaters. Instead, they entertain guests with a wide spectrum of tastes and dietary requirements to accommodate.

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