08/16/24
How Data and CRM Maximize Guest Spending within Hospitality
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08/01/23
What Has Become of Our AI?
What has become of our AI is that it now drives the technologies that make our lives easier. ...
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01/10/23
How To Use Machine Learning to Navigate the Guest Experience
I used to think Machine Learning (ML) meant people learning how to use machines. The opposite is true, as it turns out. In our case, GEM uses ML to navigate the guest ...
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10/04/22
LMS and Princess Cruises Drive the Guest Experience Onboard
It takes more than a great idea to create a solution. It has to work. Such is the genesis of the LMS and Carnival Corporation/Princess Cruises partnership. In October 2017, LMS came aboard to ...
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06/07/22
Coral Princess Sailed Into Brisbane International Cruise Terminal for Inaugural Visit
Princess Cruises Coral Princess sailed into Brisbane on June 7 to begin her inaugural season. The 2000-guest ship is the first to homeport at the new state-of-the-art Brisbane International Cruise ...
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05/31/22
LMS Tech and GEM: Two Brands, One Mission
In 2019, LMS President/CEO Steve Cohen created GEM (Guest Experience Maximization) to serve its partner clients better. LMS Tech focuses on data science, consulting, and project management. In the ...
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10/25/21
Wandry Keeps You in Your Comfort Zone
Is there a dream getaway you want to take? Does the current state of the world make it unpractical? Don’t let these challenges keep you at home. With a little planning, the new Wandry app turns ...
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01/01/19
Why We Need Data Science in the Guest Experience
Data science is blowing up old models of doing business as visionary organizations put the pieces back together in innovative ways. Whether large or small, companies can face Big Data problems ...
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