Feature Story

The World Wide Web is 33 and Still Growing

The World Wide Web, the collection of pages on the Internet, is available to anyone with an Internet connection. Approximately 4.93 billion people use it, representing about 63 percent of the world’s population.

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LMS and GEM: Two Brands, One Mission

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Breast Cancer Awareness at Core of LMS and Hologic Partnership

Breast cancer screening may not always tell the whole story, but it is a whole lot better than hoping for a happy ending.

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Use the Wandry App to Find Your Autumn Destinations

There’s nothing like autumn, regardless of where you are. The sun drops low in the sky and the falling leaves add an earthy essence. The colors add a texture to the landscape you only get once a year. Add smoke from a distant fire and all the ingredients are there for a breathtaking experience.

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The Journey to those Perfect Travel Apps

Apps, powered by machine learning and Big Data analysis, can be used to truly enhance the guest experience. Apps are a valuable tool in the guest experience.

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Security by Design and Better User Experiences

it’s difficult to remember complicated passwords. In response, websites and applications mandate increasingly convoluted password requirements, which makes them harder to remember. So what’s a user to do?

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Customer Experience in a Post-Pandemic World

Brick and mortar retailers must evolve to keep up with customer expectations, and one pathway to success is by blending the best of online convenience with quality in-person retail experiences.

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Building Better Guest Experiences by Design

A problem solved for one guest today can be another incremental step toward experiences that everyone can enjoy. It’s part of a virtuous cycle that leads to more successful, appealing, and accessible products.

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A Hospitality Expert Mindset & Enhancing the Guest Experience

Guests want to know that they matter. Maximizing the guest experience creates lifelong customers and brand ambassadors who will return time and again.

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Gamification Can Level Up Your Customer Experience

Successful brands continually focus on eliminating pain points, streamlining processes, and engaging with guests in simple, personalized ways.

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Understanding the Human-Centered Design Approach

Human-centered design starts with learning directly from the stakeholders who the product or project will serve. Designers must come to understand them deeply in order to address their needs.

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The Vaccine Experience: Building it Better

COVID-19 has been an object lesson in the complexity of quickly meeting the medical needs of millions of people. The lessons learned are extremely important as the COVID-19 pandemic will not be the world’s last health emergency.

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Customer Trust: 3 Ways to Build it through Technology

The details matter when building trust. Fine-tuning the technology, communication methods and digital brand created online can make a huge difference between a company and their competitors.

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The Patient Experience: Diagnosing the Experience

Different points to diagnose the patient experience include Interactions with healthcare providers, access to information, wait times, and more.

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Enhanced Patient Experience in the Medical Industry

The medical industry, like many others, had to quickly change several of its normal ways of operating once COVID-19 transformed the world as we knew it. With delivery services and e-commerce options, it seemed obvious that many industries, such as food and beverage and retail businesses, would shift to more online ordering that would limit the need to go to a store or restaurant in-person.

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Vintage Trends See a Resurgence with New Technologies

What do drive-in movies, grocery deliveries, and puzzles have in common? They all have made a major comeback in 2020.
The world has recently seen a major resurgence in a few vintage trends that fall out of the mainstream long ago. Thanks to COVID, the way people consume entertainment, the way they shop, and even how they manage their day-to-day lives have changed. While most of the trends have had some sort of technological advancement since they were first popular, they still provide the same value: convenience, health, and a chance for all generations to come together.

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