02/26/21
As the coronavirus became widely spread in early 2020, the travel industry was the first to get hit. With many of the initial cases being spread due to travelers from foreign countries, the ...
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01/21/21
The medical industry, like many others, had to quickly change several of its normal ways of operating once COVID-19 transformed the world as we knew it. With delivery services and e-commerce options, ...
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12/17/20
In customer-facing industries like hospitality, tourism, and retail, quality service is expected. Poor service is often the reason customers don’t return. In the reverse, when the service exceeds ...
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12/17/20
When change occurs within an organization, teams that can quickly shift focus and pull from each team member’s strengths are likely to discover long-term solutions to enhance the bottom line and ...
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12/17/20
The worldwide pandemic has had a major effect on almost everyone. Aside from the fear of the virus, the biggest challenge for many has been missing friends and family and the ability to gather to ...
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11/05/20
With most employees still working from home, companies have had to adapt and find long-term solutions to the drastic change of working virtually while still collaborating ...
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08/26/20
To remain competitive, companies of any industry must understand the importance of creating innovative user-centered experiences. One tool available when participating in the experience design ...
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