Feature Story

Stay Ahead of Changing Food and Beverage Tastes

Tastes change. Fads come and go. Food and beverage companies have to stay on top of consumer preferences or risk losing market share. In this environment, Big Data analysis and artificial intelligence (AI) are increasingly being used to spot new taste trends.

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Stocking Up With AI

Responding to changing consumer desires, restaurants and dining brands are using Big Data analysis and artificial intelligence (AI) to transform how they manage their logistics and supply chains. Customers are demanding personalized service that caters to their tastes and dietary requirements, from fast food to fine dining.

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D is for Data Scientist

Since 1974, when Peter Naur first used the term, data science has exploded into popularity as a business tool. Behind all the buzz, the question remains: “What is it really?”

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Don’t Be Allergic to Change

Nothing can ruin a guest experience at a restaurant faster than an allergic reaction or not having acceptable dining options to meet dietary preferences. Today’s restaurants must be able to accommodate increasingly diverse guest requirements from avoiding allergens to providing plant-based meal alternatives for vegans.

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Stay Ahead of Changing Food and Beverage Tastes

Tastes change. Fads come and go. Food and beverage companies have to stay on top of consumer preferences or risk losing market share. In this environment, Big Data analysis and artificial intelligence (AI) are increasingly being used to spot new taste trends.

Read More

Our Flavor of the Week

As the food and beverage industry races to keep up with changing consumer tastes and the desire for novelty, artificial intelligence (AI) and Big Data can provide a recipe for success. By collecting and analyzing millions of data points on flavors and the psychology of taste, manufacturers can speed up the development of new foods and spice mixtures.

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The Human Touch: Data Needs Insights to Drive Decisions

Big Data can mean big problems for organizations without the insights to understand patterns in a flood of information.

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Can Your Company Roll with the Punches?

To keep up in the modern marketplace, business organizations can no longer rely on traditional management structures. Companies need to be able to respond agilely, avoiding the punches thrown by rapidly changing retail patterns, disruption, and intense competition.

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What is Experience Intelligence?

In any customer journey, things can go wrong. Data science can give businesses the tools to reduce everyday friction and pain points, and the insights it generates can also be applied to provide an unparalleled customer experience.

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Don’t Get Trapped by Bad Data Collection

As businesses grow dependent on the use of big data analysis to guide strategic decision-making, the quality of the information becomes even more critical.

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Dine and De-Stress: How Data Can Ease the Restaurant Experience

Restaurant dining shouldn’t be about rolling the dice. In today’s marketplace, consumers want consistent, convenient service when dining out, or they won’t come back. To keep customers satisfied, innovative businesses and chains can use data analysis to personalize service and find new ways to minimize diner frustration.

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Big Data Makes a Big Difference for Planet Earth

Earth Day provides businesses and private individuals the opportunity to reflect on how they can best protect their beautiful and fragile world.

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Why You Need to Secure Your Business Data

Data breaches can mean significant costs for businesses — both in money and damage to their reputations. It’s important to make data security a priority on a daily basis.

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How to Help Cruise Guests Avoid the Wrong Kind of Excursions

In the cruise industry, the offboard guest experience matters as much as it does onboard.

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Use Machine Learning to Cut Down on CX Development Distractions

As businesses in the Experience Economy wrestle with Big Data, the use of artificial intelligence (AI) guided by human insight becomes ever more important when dealing with data anomalies.

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Can You Smell What AI is Cooking?

Burger King has been encouraging customers to have it their way since the 1970s, but innovations in artificial intelligence (AI) and machine learning are giving restaurants the ability to know what customers want without having to ask.

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