Feature Story

The World Wide Web is 33 and Still Growing

The World Wide Web, the collection of pages on the Internet, is available to anyone with an Internet connection. Approximately 4.93 billion people use it, representing about 63 percent of the world’s population.

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Is It Going to Ship?

According to CNN Business, “Not in stock” indicators are up 172 percent this year compared to pre-pandemic times. Cyber 5 (Thanksgiving through Cyber Monday) purchases expect to account for 17 percent of Holiday sales, so take the extra moment to confirm your item will ship.

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Wandry Helps Keep You in Your Comfort Zone

Is there a dream getaway you want to take? Does the current state of the world make it unpractical? Don’t let these challenges keep you at home. With a little planning, the new Wandry app turns challenges into dreams.

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Use the Wandry App to Find Your Autumn Destinations

There’s nothing like autumn, regardless of where you are. The sun drops low in the sky and the falling leaves add an earthy essence. The colors add a texture to the landscape you only get once a year. Add smoke from a distant fire and all the ingredients are there for a breathtaking experience.

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The Journey to those Perfect Travel Apps

Apps, powered by machine learning and Big Data analysis, can be used to truly enhance the guest experience. Apps are a valuable tool in the guest experience.

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Gamification Can Level Up Your Customer Experience

Successful brands continually focus on eliminating pain points, streamlining processes, and engaging with guests in simple, personalized ways.

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Reviving the Tourism and Travel Industries through Contact Tracing

As the coronavirus became widely spread in early 2020, the travel industry was the first to get hit. With many of the initial cases being spread due to travelers from foreign countries, the government was propelled to put restrictions and travel bans in place as a safety measure.

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Valentine’s Day: Adapting to the New Normal

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Technology Trends That Will Change the Hotel Industry in 2021

The hospitality industry had to quickly adapt to the changes initiated by the COVID-19 pandemic. These changes also served as a catalyst to some truly amazing technology trends that are here to stay.

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Technology Trends to Embrace During the 2020 Holiday Season

The worldwide pandemic has had a major effect on almost everyone. Aside from the fear of the virus, the biggest challenge for many has been missing friends and family and the ability to gather to celebrate birthdays, weddings, births, and other milestone moments.

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Beyond Tech: The Importance of Experience Support

Our technology products for partners have a singular focus: the guest experience. It’s critical to put the time and effort into finding a technology solution that puts your guests’ experiences at the top of your priority list, and starting from a hospitality mindset is often the first step.

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Future Guest Safety and its Influence on Purchasing Decisions

The best hotels and vacation properties have long sought to distinguish themselves from the competition by providing a better guest experience than the place next door. In a COVID-19 world, the guest experience is taking on a new meaning.

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How to Help Cruise Guests Avoid the Wrong Kind of Excursions

In the cruise industry, the offboard guest experience matters as much as it does onboard.

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How Can CX Reduce Travel Stress?

Travel is an inherently stressful experience. Depending on other people to get you to your destination on time is guaranteed to stress out even the most experienced traveler.
Fortunately, technology and data analysis offer solutions to create the best possible trip and minimize customer frustrations.

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Seamless Vacations Without Seeing the Stitches

Travelers want to enjoy relaxing vacations without glitches or frustrating setbacks. They expect the same experience during their entire customer journey, from when they book a hotel online to the moment they return home.

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The Power of End-to-end Customer Engagement in the Travel Industry

Travelers are turning away from web-based travel services and relying on smartphone apps for booking flights and lodging. They expect quick, frictionless experiences from start to finish during their customer journey.

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