Feature Story

The World Wide Web is 33 and Still Growing

The World Wide Web, the collection of pages on the Internet, is available to anyone with an Internet connection. Approximately 4.93 billion people use it, representing about 63 percent of the world’s population.

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Getting to Know Your Customers Better…

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CRM: The Art of Listening to Manage Customer Relations

LMS utilizes CRM and data science in a customized methodology, but communication, relationships, and trust form the foundation of its success.

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What Is the Right Keyword?

A keyword or keyphrase is used in a search engine to indicate what content is on your website. If your potential reader is “speaking the same language” as you when they search, your keywords will help draw a kindred spirit or potential client.

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The Path to Your Domain Name

A domain name says a lot, and it gives driving directions to your site on the World Wide Web, now 33 years old. If it calls out the name of your industry, you’re in luck. If someone else wants your name, even better.

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Hiring Smart: Are You Motivated?

Hiring smart in corporate America means fishing from a smaller sea.

Robust organizations always comprehend the importance of hiring smart. They know perfect skill sets don’t always equate to a perfect fit.

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Security by Design and Better User Experiences

it’s difficult to remember complicated passwords. In response, websites and applications mandate increasingly convoluted password requirements, which makes them harder to remember. So what’s a user to do?

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Customer Experience in a Post-Pandemic World

Brick and mortar retailers must evolve to keep up with customer expectations, and one pathway to success is by blending the best of online convenience with quality in-person retail experiences.

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Building Better Guest Experiences by Design

A problem solved for one guest today can be another incremental step toward experiences that everyone can enjoy. It’s part of a virtuous cycle that leads to more successful, appealing, and accessible products.

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Building a Better Business by Design

Brands in any industry have to be concerned with delivering positive experiences to all stakeholders or risk them walking away. This means applying the same care for design into everything they do, from products to processes to messaging.

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A Hospitality Expert Mindset & Enhancing the Guest Experience

Guests want to know that they matter. Maximizing the guest experience creates lifelong customers and brand ambassadors who will return time and again.

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Inclusive Design Matters: Making Sure Every Voice is Heard

Engaging with a diverse community of individuals provides the opportunity to improve the guest experience for everyone.

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Understanding the Human-Centered Design Approach

Human-centered design starts with learning directly from the stakeholders who the product or project will serve. Designers must come to understand them deeply in order to address their needs.

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The Patient Experience: Diagnosing the Experience

Different points to diagnose the patient experience include Interactions with healthcare providers, access to information, wait times, and more.

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Reviving the Tourism and Travel Industries through Contact Tracing

As the coronavirus became widely spread in early 2020, the travel industry was the first to get hit. With many of the initial cases being spread due to travelers from foreign countries, the government was propelled to put restrictions and travel bans in place as a safety measure.

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Enhanced Patient Experience in the Medical Industry

The medical industry, like many others, had to quickly change several of its normal ways of operating once COVID-19 transformed the world as we knew it. With delivery services and e-commerce options, it seemed obvious that many industries, such as food and beverage and retail businesses, would shift to more online ordering that would limit the need to go to a store or restaurant in-person.

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