Online-CX-Matters
With millions of consumers forced to stay at home because of the Covid19, coronavirus pandemic, more commercial activity than ever is shifting online. This means brands must pay more attention to the quality of their digital experience in order to succeed.
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From the Internet to the Front Door: Retail Solutions for Deliveries
Competition between online sellers and traditional retail businesses is transforming the retail environment. Brick-and-mortar sellers are moving into the delivery space to compete head-to-head with their online competitors.
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Retail Recommendations: Personalizing the Customer Experience
Brick-and-mortar retail businesses and online sellers have a vested interest in keeping customers coming back. As competition intensifies in the retail environment, companies and brands seeking to set themselves apart must fine-tune their customer experience by offering helpful, personalized information.
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Ensure Frictionless Retail Visits Through Smart Technology
Shopping in a physical location can feel like a game of hide and seek. Trying to guess the internal logic used by retail stores for the placement of products is a recipe for frustration.
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