Feature Story

The World Wide Web is 33 and Still Growing

The World Wide Web, the collection of pages on the Internet, is available to anyone with an Internet connection. Approximately 4.93 billion people use it, representing about 63 percent of the world’s population.

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Reading is Still Trending, Without All the Words

You can count the number of books sold or downloaded, but who is reading is a mystery. Reading is still trending, without all the words.

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Is It Going to Ship?

According to CNN Business, “Not in stock” indicators are up 172 percent this year compared to pre-pandemic times. Cyber 5 (Thanksgiving through Cyber Monday) purchases expect to account for 17 percent of Holiday sales, so take the extra moment to confirm your item will ship.

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There’s No Place Like Online Shopping for the Holidays

There will be more online shopping this year, and more need for cyber security. Smartphones will make about 50 percent of online purchases.

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Customer Experience in a Post-Pandemic World

Brick and mortar retailers must evolve to keep up with customer expectations, and one pathway to success is by blending the best of online convenience with quality in-person retail experiences.

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Technology Trends to Embrace During the 2020 Holiday Season

The worldwide pandemic has had a major effect on almost everyone. Aside from the fear of the virus, the biggest challenge for many has been missing friends and family and the ability to gather to celebrate birthdays, weddings, births, and other milestone moments.

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Using Technology to Prepare for an Unpredictable Holiday Season

This has been an unparalleled year for online shopping, but what will e-commerce look like during the 2020 holiday season due to the COVID-19 pandemic? 

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From the Internet to the Front Door: Retail Solutions for Deliveries

Competition between online sellers and traditional retail businesses is transforming the retail environment. Brick-and-mortar sellers are moving into the delivery space to compete head-to-head with their online competitors.

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Retail Recommendations: Personalizing the Customer Experience

Brick-and-mortar retail businesses and online sellers have a vested interest in keeping customers coming back. As competition intensifies in the retail environment, companies and brands seeking to set themselves apart must fine-tune their customer experience by offering helpful, personalized information.

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Ensure Frictionless Retail Visits Through Smart Technology

Shopping in a physical location can feel like a game of hide and seek. Trying to guess the internal logic used by retail stores for the placement of products is a recipe for frustration.

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