Innovation Archives

How Brands Will Evolve Post-Pandemic

The coronavirus pandemic is rewriting the rulebook for all industries. As businesses reopen, public health and safety are a top priority, the need for quick implementation of touchless technologies and improved customer experiences are increasingly more important…

The Online Customer Experience Matters More than Ever

With millions of consumers forced to stay at home because of the Covid19, coronavirus pandemic, more commercial activity than ever is shifting online. This means brands must pay more attention to the quality of their digital experience in order to succeed.

How Companies Can Aspire to Continual Innovation

It’s impossible to miss: customers want innovative products and experiences more strongly than ever before. But creating a truly innovative customer experience requires a different way of thinking.

Our Flavor of the Week

As the food and beverage industry races to keep up with changing consumer tastes and the desire for novelty, artificial intelligence (AI) and Big Data can provide a recipe for success. By collecting and analyzing millions of data points on flavors and the psychology of taste, manufacturers can speed up the development of new foods and spice mixtures.

The Top 3 Reasons Why the Customer Experience Ecosystem Matters

Steve Jobs said, “You’ve got to start with the customer experience and work back toward the technology, not the other way around.” These words ring true because you can’t serve your customers without knowing what they really want.

Retail Recommendations: Personalizing the Customer Experience

Brick-and-mortar retail businesses and online sellers have a vested interest in keeping customers coming back. As competition intensifies in the retail environment, companies and brands seeking to set themselves apart must fine-tune their customer experience by offering helpful, personalized information.

Virtual Transactions for Food and Beverage: Reducing Friction in the Customer Experience

Cash may be king, but the food industry can benefit by dethroning it. Virtual transaction technology is giving grocery stores and restaurants new ways to cut costs while simplifying and enhancing the customer experience.

How the Food and Beverage Industry is Using Big Data to Innovate

The secret ingredient for innovation in the food and beverage industry is Big Data.

Technology Innovations in History: Radio [Infographic]

It’s easy to take inventions of the past for granted, especially with so many exciting innovations in this modern age.

Historial Takeaways for Business Leaders Today