Online-CX-Matters
With millions of consumers forced to stay at home because of the Covid19, coronavirus pandemic, more commercial activity than ever is shifting online. This means brands must pay more attention to the quality of their digital experience in order to succeed.
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From AR to Point B
Augmented reality (AR) technology is giving businesses in the travel, tourism and hospitality sector new opportunities to help guests better navigate the real world and venue services.
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How to Help Cruise Guests Avoid the Wrong Kind of Excursions
In the cruise industry, the offboard guest experience matters as much as it does onboard.
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Delivering a Flawless Guest Experience
In order to survive and thrive, hospitality companies must consistently provide flawless guest experiences to set themselves apart from competitors.
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Data: It’s What’s for Dinner
As far as the hospitality industry is concerned, there are no picky eaters. Instead, they entertain guests with a wide spectrum of tastes and dietary requirements to accommodate.
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Leading from the Front: Hospitality Industry Leaders Out-think their Competition
Succeeding in the hospitality industry requires outrunning the competition. The most successful leaders are leaving the competition behind as they embrace digital technology and data analysis to transform their companies.
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Understanding Guest Habits for a Greater Hospitality Experience
Contenders in the hospitality industry are facing a challenge.
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