Feature Story

Online-CX-Matters

With millions of consumers forced to stay at home because of the Covid19, coronavirus pandemic, more commercial activity than ever is shifting online. This means brands must pay more attention to the quality of their digital experience in order to succeed.

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Loyalty in Gaming: Personalizing the Customer Experience

Businesses in the gaming industry are moving beyond traditional concepts of loyalty programs to retain customers by looking for ways to hyper-personalize the experience.

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