Feature Story

Stay Ahead of Changing Food and Beverage Tastes

Tastes change. Fads come and go. Food and beverage companies have to stay on top of consumer preferences or risk losing market share. In this environment, Big Data analysis and artificial intelligence (AI) are increasingly being used to spot new taste trends.

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Trick or Treat: Using Digital Technology to Help Guests Avoid Unpleasant Surprises

For today’s hotel brands, personalization has never been more important. The act of welcoming guests has gone beyond simple greetings and fresh cookies; it now includes keeping track of their preferences and providing them with a hyper-personalized experience.

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Don’t Be Allergic to Change

Nothing can ruin a guest experience at a restaurant faster than an allergic reaction or not having acceptable dining options to meet dietary preferences. Today’s restaurants must be able to accommodate increasingly diverse guest requirements from avoiding allergens to providing plant-based meal alternatives for vegans.

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Stay Ahead of Changing Food and Beverage Tastes

Tastes change. Fads come and go. Food and beverage companies have to stay on top of consumer preferences or risk losing market share. In this environment, Big Data analysis and artificial intelligence (AI) are increasingly being used to spot new taste trends.

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Our Flavor of the Week

As the food and beverage industry races to keep up with changing consumer tastes and the desire for novelty, artificial intelligence (AI) and Big Data can provide a recipe for success. By collecting and analyzing millions of data points on flavors and the psychology of taste, manufacturers can speed up the development of new foods and spice mixtures.

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Using Data to Power the Shift from Restaurant to Home

Consumers are increasingly opting to dine in rather than out, ordering food from their favorite restaurants via smartphone apps for pick-up or delivery. The growing enthusiasm for delivery services like GrubHub, Uber Eats, and DoorDash is transforming every aspect of restaurant operations from logistics to physical facilities.

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Can You Smell What AI is Cooking?

Burger King has been encouraging customers to have it their way since the 1970s, but innovations in artificial intelligence (AI) and machine learning are giving restaurants the ability to know what customers want without having to ask.

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The Virtual Chef: Using Big Data for Cooking Suggestions

Artificial intelligence (AI) and Big Data analysis are two important ingredients in the recipe for innovation in the food and beverage industry. Developers are creating software that can tackle a chore that was once a matter of taste: creating recipes for home cooks.

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Promoting Innovation in the Food and Beverage Industry

Digital technology is transforming the food and beverage industry as companies turn to Big Data analysis and artificial intelligence (AI) to find competitive manufacturing advantages. With the proper infrastructure to collect and analyze data, it can be used to provide insights into the supply chain, streamline processes and logistics, and help companies trim costs.

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The Secret Sauce: Using Data to Improve Restaurant Service

For consumers at restaurants, a quality customer experience is about more than just food arriving on time or servers who remember to refill their drinks. It’s also about enjoying the dining experience and not walking away with a foodborne illness or an allergic reaction.

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Are You Being Served (by AI)?

Consumer tastes are changing, but the retail food industry is finding novel ways to lure customers while reducing costs through innovative technology. Increasingly, companies are relying on innovations in artificial intelligence (AI) and machine learning to streamline their processes and enhance the customer experience.

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Phones on the Table: Creating a One-Stop Hub for Restaurants

As consumer spending on dining out continues to lag, digital apps and Big Data analysis are giving the restaurant industry a chance for renewed growth in an era of changing consumer habits.

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Virtual Transactions for Food and Beverage: Reducing Friction in the Customer Experience

Cash may be king, but the food industry can benefit by dethroning it. Virtual transaction technology is giving grocery stores and restaurants new ways to cut costs while simplifying and enhancing the customer experience.

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How the Food and Beverage Industry is Using Big Data to Innovate

The secret ingredient for innovation in the food and beverage industry is Big Data.

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Data: It’s What’s for Dinner

As far as the hospitality industry is concerned, there are no picky eaters. Instead, they entertain guests with a wide spectrum of tastes and dietary requirements to accommodate.

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First-Party and Third-Party Data: Secrets to Food and Beverage Industry Success

Low-quality ingredients can ruin even the best recipe. In the food and beverage industry, this also applies to the marketing data collected about customers.

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