Feature Story

The World Wide Web is 33 and Still Growing

The World Wide Web, the collection of pages on the Internet, is available to anyone with an Internet connection. Approximately 4.93 billion people use it, representing about 63 percent of the world’s population.

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CRM Solutions: How Well Do You Know Your Customer?

Customer Relationship Management (CRM) is a custom software solution built to create better relationships between businesses, partners, and end-users. It builds trust, loyalty and drives sales.

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Looking at World Cancer Day Through the Health Equity Lens

World Cancer Day 2022 champions the “Realizing the Problem” theme. It applies to every nation as part of a three-year “Close the Care Gap” campaign. When everyone has an equal opportunity to prevent, detect, and treat cancer, the care gap is closed.

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LMS and GEM: Two Brands, One Mission

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Movember Changing the Face of Men’s Health

Movember® began in Australia with Travis Garone and Luke Slattery, inspired by fundraising for women’s breast cancer. They reasoned that mustaches were out of style, and to grow one would inevitably generate conversation.

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Use the Wandry App to Find Your Autumn Destinations

There’s nothing like autumn, regardless of where you are. The sun drops low in the sky and the falling leaves add an earthy essence. The colors add a texture to the landscape you only get once a year. Add smoke from a distant fire and all the ingredients are there for a breathtaking experience.

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Building Better Guest Experiences by Design

A problem solved for one guest today can be another incremental step toward experiences that everyone can enjoy. It’s part of a virtuous cycle that leads to more successful, appealing, and accessible products.

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Building a Better Business by Design

Brands in any industry have to be concerned with delivering positive experiences to all stakeholders or risk them walking away. This means applying the same care for design into everything they do, from products to processes to messaging.

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A Hospitality Expert Mindset & Enhancing the Guest Experience

Guests want to know that they matter. Maximizing the guest experience creates lifelong customers and brand ambassadors who will return time and again.

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Inclusive Design Matters: Making Sure Every Voice is Heard

Engaging with a diverse community of individuals provides the opportunity to improve the guest experience for everyone.

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Understanding the Human-Centered Design Approach

Human-centered design starts with learning directly from the stakeholders who the product or project will serve. Designers must come to understand them deeply in order to address their needs.

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The Vaccine Experience: Building it Better

COVID-19 has been an object lesson in the complexity of quickly meeting the medical needs of millions of people. The lessons learned are extremely important as the COVID-19 pandemic will not be the world’s last health emergency.

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The Patient Experience: Diagnosing the Experience

Different points to diagnose the patient experience include Interactions with healthcare providers, access to information, wait times, and more.

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Enhanced Patient Experience in the Medical Industry

The medical industry, like many others, had to quickly change several of its normal ways of operating once COVID-19 transformed the world as we knew it. With delivery services and e-commerce options, it seemed obvious that many industries, such as food and beverage and retail businesses, would shift to more online ordering that would limit the need to go to a store or restaurant in-person.

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Technology Trends That Will Change the Hotel Industry in 2021

The hospitality industry had to quickly adapt to the changes initiated by the COVID-19 pandemic. These changes also served as a catalyst to some truly amazing technology trends that are here to stay.

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A Positive Guest Experience Starts with Promising Secure Data

In customer-facing industries like hospitality, tourism, and retail, quality service is expected. Poor service is often the reason customers don’t return. In the reverse, when the service exceeds expectations, companies separate themselves from their competition.

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