Feature Story

The Power of End-to-end Customer Engagement in the Travel Industry

Travelers are turning away from web-based travel services and relying on smartphone apps for booking flights and lodging. They expect quick, frictionless experiences from start to finish during their customer journey.

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How the Right Consultants Can Help You Win Big [Infographic]

From technology to finances, most businesses could use some outside input. As our company continues to evolve, we’re helping our partners do the same. With a view from the outside, we can see problems and concerns that weren’t noticeable from inside the company.

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How the Food and Beverage Industry is Using Big Data to Innovate

The secret ingredient for innovation in the food and beverage industry is Big Data.

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From Shop to Home: A Mobile Approach to Automotive Marketing

Automotive businesses face marketing challenges based on popular perception.

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A Guiding Hand: The Virtual Concierge Effect In Tourism

Personal touch matters in the tourism industry, whether at the biggest resort or the smallest boutique hotel.

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Data: It’s What’s for Dinner

As far as the hospitality industry is concerned, there are no picky eaters. Instead, they entertain guests with a wide spectrum of tastes and dietary requirements to accommodate.

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Why Communication Timing Matters in Marketing

Companies spend hundreds and thousands of dollars to gather increasingly personalized data about customers, so it’s natural to want to maximize its use in marketing.

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Are You Targeting the Right Customers?

In a world of increasingly fragmented consumer attention and competing communication channels, marketing can seem disappointingly hit or miss for businesses.

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What’s Next in the Future of Travel

The future of the travel industry is digital. To stay competitive, companies will have to embrace digital technologies that allow them unprecedented levels of personalized service to customers.

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LMS Embraces Hyper-Personalization & Doubles Business

Data-driven consulting firm expands revenue and adds 11 new employees in past year.

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