Feature Story

The Power of End-to-end Customer Engagement in the Travel Industry

Travelers are turning away from web-based travel services and relying on smartphone apps for booking flights and lodging. They expect quick, frictionless experiences from start to finish during their customer journey.

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Retail Recommendations: Personalizing the Customer Experience

Brick-and-mortar retail businesses and online sellers have a vested interest in keeping customers coming back.

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Navigating Automotive Marketing For Electric Vehicles

Automotive marketing is undergoing a transformation as the world prepares for a future without gasoline-powered vehicles.

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From Shop to Home: A Mobile Approach to Automotive Marketing

Automotive businesses face marketing challenges based on popular perception.

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Why Communication Timing Matters in Marketing

Companies spend hundreds and thousands of dollars to gather increasingly personalized data about customers, so it’s natural to want to maximize its use in marketing.

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Understanding Guest Habits for a Greater Hospitality Experience

Contenders in the hospitality industry are facing a challenge.

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The Business of Valentine’s Day [Infographic]

As we share a day of heartfelt appreciation for one another, here is a fun snapshot of today’s business of love.

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Improving Data Quality in the Food and Beverage Industry: Do’s and Don’ts

In the food and beverage industry, Big Data has become the secret sauce for success.

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Push and Pull: Better Marketing for Your Automotive Business

The marketing efforts of automotive businesses can get drowned out in a loud marketplace. With so many competitors pushing so many messages it can be difficult to gain traction.

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