Feature Story

The Power of End-to-end Customer Engagement in the Travel Industry

Travelers are turning away from web-based travel services and relying on smartphone apps for booking flights and lodging. They expect quick, frictionless experiences from start to finish during their customer journey.

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What is the Customer Experience Ecosystem?

Businesses are more than the sum of their parts. Each is a piece of a bigger ecosystem that intertwines their employees, partners, customers, and marketplace. Successful businesses are those that develop experience ecosystems which place their customers at the very center of their model.

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Still Not GDPR Compliant? LMS Offers 5 Tips for Businesses One Month Later

ORLANDO, Fla. – June 26, 2018 – LMS Inc., a leading data-driven consumer experience consulting firm, is offering advice to businesses that are still struggling with new General Data Protection Regulations (GDPR). As a pioneer in data-driven consulting, LMS has worked diligently to comply. They have also served as GDPR experts for clients, including a high-tech customer experience project for a leading cruise company.

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LMS Embraces Hyper-Personalization & Doubles Business

Data-driven consulting firm expands revenue and adds 11 new employees in past year.

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2017: A Year In Review [Infographic]

LMS has experienced a great chapter in 2017! We have come a long way within twelve short months and are expanding in monumental lengths.

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LMS Announces Office Expansion Ahead Of Continued Growth

LMS, Inc. is excited to announce we are doubling our office workspace and relocating to a larger suite on Major Blvd. this August.

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LMS Adds Specialty Dining and Hospitality Expert to Growing Orlando Team

Brad Cohen Named Senior Program Consultant for Specialty Dining Service Experiences

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