Be Part of an Entrepreneurial Group of Doers and Thinkers

CAREERS

LIFE AT LMS

It’s more than our stocked refrigerators, company-sponsored snacks, and team lunches.

You can expect to be part of a close-knit and diverse team made of hardworking, passionate, and talented individuals. We work hard to ensure you reach your full career potential and we provide the tools necessary to make it happen. The moment you walk through our doors, you will feel like a member of the LMS family.

WE ARE

Big Thinkers
Catalysts
Collaborative
Diverse

Work-Life Balance? We Have You Covered.

A great place to work isn’t something that just happens.

It is made up of the common values we share, the genuine support we provide each other, and the vision we continuously work towards, both as individuals and as a team. That is why we take pride in offering comprehensive programs, perks, and resources to support your individual lifestyle and well-being.

WE OFFER

RECOGNITION

Competitive salary packages,
recognition programs, and
merit-based acceleration

employee engagement

Team outings, company cruises,
and catered lunches
(plus plenty of snacks)

FLEXIBILITY

Flexible work hours, ability
to work on the go, and a
generous vacation policy

BENEFITS

Comprehensive health
and life insurance
packages

HAPPY HOUR

Beverages on hand for
happy hours and company
celebrations

EDUCATION

Continuing education
programs that allow you to
grow at your own pace

Define Your Passion.

You deserve a career that truly fulfills your potential.

Our company is a fusion of our team’s individual experiences and backgrounds. Whether you’re just starting out in your career, making a career change, or ready to move up a level, LMS is the place where you define your fit. We don’t believe in boxes and encourage each individual to think big and find new opportunities to progress. Your unique skills and talents define your role. Our commitment is to foster each individual’s capacity for leadership.

WE ARE HIRING FOR

  • Content Engineer
    • Doral, FL
    • Full Time

    WE ARE HERE TO GET SHIP DONE!

    Are you ready for fresh air and a fresh perspective? LMS needs innovators looking for a once in a lifetime career pivoting opportunity. LMS is a 3-year partnering brand of difference makers on the Ocean Medallion™ project with Carnival Corporation. Work on the water and join our dream team. You'll find greater challenges, recognition, and rewards.

    Our team seeks professionals who want to be captains of their own life and guide teams toward innovative solutions. We achieve the impossible while exploring the world, delivering results on a daily basis.

    If you’re ready to make a difference, help us get ship done and join our Global Experience Innovation Team today.

    BE A BIG FISH IN A SMALL POND!

    Job Needs and Characteristics

    The Content Engineer ensures the pipeline for delivering digital content is scalable and efficient. To achieve the right results, the Content Engineer works cross-functionally to implement content-related product requirements. As a member of a full-stack software development team, the Content Engineer is responsible for coordinating schema development; content authoring and testing tools; authoring, storage and deployment processes; representative sample content for feature development; and metadata strategy for product features.

    Qualifications

    • BA or BS, or a minimum of three years' equivalent experience working as a Content Engineer or equivalent
    • Knowledge of information retrieval concepts and practices, large scale relational databases, and content management concepts and techniques
    • Basic understanding of programming languages such as Python, Ruby, Groovy, PERL, XSLT, XQuery, or Java
    • DevOps experience- Chef, Puppet, Ansible, Terraform, Jenkins, Kubernetes, Vagrant, Docker, Nagios, ELK, Git, SonarQube, or knowledge in this spectrum
    • Cloud Platforms - Azure, AWS, Google Cloud 
    • Network Protocols - SMTP, SNMP, ICMP, TCP/IP, FTP, TELNET, NIS, LDAP, UDP (knowledge in this spectrum) 
    • Methodologies - Agile, Scrum, Kanban, ITIL, and Waterfall (knowledge in this spectrum)
    • Ability to design and execute structured analysis
    • Understanding of how to use metadata to support information retrieval
    • Experience working with JIRA or a comparable bug tracking tool
    • Personal leadership, facilitation, problem-solving, organization, and planning skills
    • Effective and clear written and verbal communication skills, including the ability to communicate with both technical and non-technical staff
    • Experience in building alignment and facilitating harmony within cross-functional project teams
    • Successfully collaborated to implement a product from early stages to completion

    Responsibilities

    • Provide installation and configuration of operations and maintenance of systems, as well as related infrastructure for assigned development commitments
    • Work with developers, designers, and architects to ensure configuration and custom components meet application requirements and performance goals
    • Coordinate implementation of content requirements
    • Explain content and metadata structures to software developers
    • Align content deliverables with software development schedules
    • Develop and maintaining standard content workflows in order to rapidly scale digital product models
    • Troubleshoot and organizing the resolution of content bugs
    • Recognize what is needed to achieve company goals and coordinating with different departments to ensure those goals are met
    • Get excited by breaking down problems and figuring out viable solutions
    • Enjoy working in a team-oriented environment to help elaborate product features and identify dependencies for the underlying content
    • Be comfortable leading a cross-functional team to implement content engineering requirements
    • Enjoy streamlining processes to optimize them for efficiency and scalability
    • Oversight of critical incident and major system escalations from initiation to resolution
    • Daily monitor the server resources and verification of software throughout each development cycle
    • Respond to alarms set off by key processes and application logs
    • Fix any defects and performance problems discovered during testing       

    Salary range is up to 80k - 90k based on skills and past experience.

    LMS is a team where we reward hard effort and invest in our people.

    We offer paid time off, merit-based reviews, and continued education initiatives such as company-funded professional development.

    After 90 days, medical, dental, and life insurance is offered, along with a Simple IRA savings plan that includes a company match up to 3%. Additional benefits include special team-building functions, team lunches, and company cruises.

    If you’re ready to get ship done, we want to hear from you.

    Thank you for your time and consideration in joining our LMS family!

  • Data Analyst - Guest Experience
    • Doral, FL
    • Full Time

    WE ARE HERE TO GET SHIP DONE!

    Are you ready for fresh air and a fresh perspective? LMS needs innovators looking for a once in a lifetime career pivoting opportunity. LMS is a 3-year partnering brand of difference makers on the Ocean Medallion™ project with Carnival Corporation. Work on the water and join our dream team. You'll find greater challenges, recognition, and rewards.

    Our team seeks professionals who want to be captains of their own life and guide teams toward innovative solutions. We achieve the impossible while exploring the world, delivering results on a daily basis.

    If you’re ready to make a difference, help us get ship done and join our Global Experience Innovation Team today.

    BE A BIG FISH IN A SMALL POND! 

    Job Needs and Characteristics

    The Data Analyst works alongside the Technology team to delve into the recesses of large data sets of structured, semi-structured, and unstructured data to discover hidden knowledge about our clients' brands and to develop methods to leverage that knowledge within their lines of business. The successful candidate combines strengths in mathematics and applied statics, computer science, visualization capabilities, and a healthy sense of exploration and knowledge acquisition.

    As a Data Analyst, you will be part of a dynamic team and play a visible role in supporting and implementing cutting-edge technology with other industry-leading partners. If this sounds like you, please send us your resume.

    Qualifications

    • Masters in Computer Science, Engineering, Applied Math, Biology, or Physics, or relevant quantitative science field
    • Strong written and verbal communication with interpersonal skills
    • Creative problem-solving skills
    • Proven experience as a Data Scientist or Data Analyst with data mining responsibilities
    • Demonstrated understanding of machine-learning approaches, preferably in the context of biomedical/biological research
    • Knowledge of R, SQL, and Python
    • Familiarity with Scala, Java, or C++ is an asset
    • Experience using business intelligence tools (e.g. Tableau) and distributed data frameworks (e.g. Hadoop)

    Responsibilities

    • Identify patterns from structured and unstructured data to generate hypotheses that enhance the guest/customer experience
    • Model complex scientific problems, discover insights and identify opportunities through the use of statistical, algorithmic, mining and visualization techniques
    • Integrate and prepare large, varied data sets, architecting specialized database and computing environments, and communicating results
    • Machine-learning research
    • Collaborate with researchers in project teams for timely delivery of results and clear communication

    Salary range is up to 100k based on skills and past experience.

    LMS is a team where we reward hard effort and invest in our people.

    We offer paid time off, merit-based reviews, and continued education initiatives such as company-funded professional development.

    After 90 days, medical, dental, and life insurance is offered, along with a Simple IRA savings plan that includes a company match up to 3%. Additional benefits include special team-building functions, team lunches, and company cruises.

    If you’re ready to get ship done, we want to hear from you.

    Thank you for your time and consideration in joining our LMS family!

  • DevOps Engineer
    • Doral, FL
    • Full Time

    WE ARE HERE TO GET SHIP DONE!

    Are you ready for fresh air and a fresh perspective? LMS needs innovators looking for a once in a lifetime career pivoting opportunity. LMS is a 3-year partnering brand of difference makers on the Ocean Medallion™ project with Carnival Corporation. Work on the water and join our dream team. You'll find greater challenges, recognition, and rewards.

    Our team seeks professionals who want to be captains of their own life and guide teams toward innovative solutions. We achieve the impossible while exploring the world, delivering results on a daily basis.

    If you’re ready to make a difference, help us get ship done and join our Global Experience Innovation Team today.

    BE A BIG FISH IN A SMALL POND

    Job Needs and Characteristics

    We are looking for a Level 2 Tech Ops resolver. 

    The Experience DevOps Engineer will work alongside the Incident Management Team through the process of tracking, managing, and solving incidents that interrupt the guest experience. This will include collaboration with Carnival Corporation (CCL) for defect management in OCEAN™ Medallion experience business solutions.

    As an Experience DevOps Engineer, you will be part of a dynamic team and play a visible role in supporting and implementing cutting-edge technology with other industry-leading partners in a 24/7 capacity. If this sounds like you, please send us your resume.

     

    Qualifications

    • DevOps experience - tech support with an advanced level of understanding of systems and applications such as: 
      • Kafka
      • VM Ware
      • Elastic Search 
      • Docker Swarm
      • Micro Service Architecture
      • Oracle and Couchbase 
    • BS in Computer Science or similar degree with equivalent industry experience
    • Experience working in an IT department that supports the business
    • Outstanding critical thinking abilities and interpersonal communication skills 
    • Experience with project management software, i.e., Jira and Confluence

    Responsibilities

    • Oversight of critical incident and major system escalations from initiation to resolution
    • Provide installation and configuration of operations and maintenance of systems, as well as related infrastructure for assigned development commitments
    • Work with developers, designers, and architects to ensure configuration and custom components meet application requirements and performance goals
    • Daily monitor server resources and verification of software throughout each development cycle
    • Respond to alarms set off by key processes and application logs
    • Fix any defects and performance problems discovered during testing     

    Salary range is up to 80k - 90k based on skills and past experience.

    LMS is a team where we reward hard effort and invest in our people.

    We offer paid time off, merit-based reviews, and continued education initiatives such as company-funded professional development.

    After 90 days, medical, dental, and life insurance is offered, along with a Simple IRA savings plan that includes a company match up to 3%. Additional benefits include special team-building functions, team lunches, and company cruises.

    If you’re ready to get ship done, we want to hear from you.

    Thank you for your time and consideration in joining our LMS family!

  • 2nd Shift Technical Incident Manager
    • Doral, FL
    • Full Time

    WE ARE HERE TO GET SHIP DONE!

    Are you ready for fresh air and a fresh perspective? LMS needs innovators looking for a once in a lifetime career pivoting opportunity. LMS is a 3-year partnering brand of difference makers on the Ocean Medallion™ project with Carnival Corporation. Work on the water and join our dream team. You'll find greater challenges, recognition, and rewards.

    Our team seeks professionals who want to be captains of their own life and guide teams toward innovative solutions. We achieve the impossible while exploring the world, delivering results on a daily basis.

    If you’re ready to make a difference, help us get ship done and join our Global Experience Innovation Team today.

    BE A BIG FISH IN A SMALL POND!

    Job Needs and Characteristics

    The Technical Incident Manager will lead the Incident Management Team through the process of tracking, managing, and solving incidents that are reported and discovered that interrupt the Guest experience. This will include collaboration at the forefront of innovation with Carnival Corporation (CCL) for experience business solutions of the OCEAN™ Medallion.

    Qualifications

    • Able to engage in technical and functional discussion and resolution
    • Exceptional communications including spoken, written, active listening, and general body language
    • Outstanding critical thinking abilities
    • Experience with project management software, i.e., Jira and Confluence
    • Curious, polite, professional, and engaging interpersonal skills
    • PMP Certification is a plus, but not required


    Responsibilities

    • Assist system performance monitoring and analysis
    • Maintain records and provide project solutioning support onboard and onshore
    • Be responsible for the oversight of critical incident and major system escalations from initiation to resolution
    • Conduct workflow analysis and business process analysis while identifying root causes with different business modeling tools
    • Provide assistance to leadership and development teams regarding system defects, demo presentations, and management operations
    • Contribute to long-term operational strategy and technical roadmaps
    • Act as point-of-contact for the front-end and back-end development teams       


    Salary range is up to 65k based on skills and past experience.

    LMS is a team where we reward hard effort and invest in our people.

    We offer paid time off, merit-based reviews, and continued education initiatives such as company-funded professional development.

    After 90 days, medical, dental, and life insurance is offered, along with a Simple IRA savings plan that includes a company match up to 3%. Additional benefits include special team-building functions, team lunches, and company cruises.

    If you’re ready to get ship done, we want to hear from you.

    Thank you for your time and consideration in joining our LMS family!
     

  • Shipboard - Location Services Technician
    • Doral, FL
    • Full Time

    WE ARE HERE TO GET SHIP DONE!

    Are you ready for fresh air and a fresh perspective? LMS needs innovators looking for a once in a lifetime career pivoting opportunity. LMS is a 3-year partnering brand of difference makers on the Ocean Medallion™ project with Carnival Corporation. Work on the water and join our dream team. You'll find greater challenges, recognition, and rewards.

    Our team seeks professionals who want to be captains of their own life and guide teams toward innovative solutions. We achieve the impossible while exploring the world, delivering results on a daily basis.

    If you’re ready to make a difference, help us get ship done and join our Global Experience Innovation Team today.

    BE A BIG FISH IN A SMALL POND!

    Job Needs and Characteristics

    This position will work as a shipboard resource, acting as the liaison between ship management and onshore company resources. The ability to travel and be deployed for 20-30 days at a time is required for this role, with 2-3 weeks on land.

    The Location Services Technician will support the Incident Management Team in tracking, managing, and solving incidents that interrupt the Guest experience. The Location Services Technician will have the opportunity to travel to new countries, meet people from around the world, and learn valuable skills along the way. This will include collaboration at the forefront of innovation with Carnival Corporation (CCL) for experience business solutions regarding the OCEAN™ Medallion.

    Want to know what it's like to live on a ship? Check out the video of our team members at the bottom of this job posting.


    Qualifications

    • Bachelors Degree in Computer Science, Hospitality, or similar degree/experience
    • Knowledge of networking technologies and network protocols: DNS, DHCP, VPN, VoIP, WINS, DFS, GPO, Active-Sync, WEB, Proxy, DHCP, etc.
    • Strong understanding of the following operating systems: Linux, Windows, and Mac OS
    • Experience with wireless technologies and structured cabling standards
    • Experience with network appliances including firewalls, routers, switches, and wireless access points
    • Able to engage in technical and functional discussion and resolution
    • Exceptional communications including spoken, written, active listening, and general body language
    • Outstanding critical thinking abilities
    • Passion for meeting new people and exploring new places
    • Experience with project management software, i.e., Jira and Confluence, is a plus

    Responsibilities

    As a Location Services Technician, you will diagnose technology issues using specialty software and make solution-based recommendations to fix issues in a timely fashion. This is a highly innovative technology role that is perfect for tech-savvy individuals who thrive on both personal interaction and troubleshooting.

    • Report to the Shipboard Operations Manager to manage shipboard incidents, updates, and progress
    • Manage activation and stabilization onboard the ships with design and installation teams to prioritization locations
    • Operate the night shift onboard to properly finetune location readers
    • Manage applications in the cloud with network tools and enterprise storage
    • Maintain documentation of procedures, policies, settings, systems, solutions, etc.
    • Monitor location services sensors from calibration to stabilization, understanding the infrastructure for immediate remediation
    • Physically perform diagnostics and navigate repairs in a timely fashion, including standing for long periods of time, climbing ladders, and cable repair and installation
    • Assist with system performance monitoring and analysis both in-person and remote
    • Provide assistance to leadership and development teams regarding system defects, demo presentations, and management operations
    • Act as point-of-contact for the front-end and back-end development teams    

    Salary range is up to 50k based on skills and past experience.

    LMS is a team where we reward hard effort and invest in our people.

    We offer paid time off, merit-based reviews, bonus opportunities and continued education initiatives such as company-funded professional development.

    After 90 days, medical, dental, and life insurance is offered, along with a Simple IRA savings plan that includes a company match up to 3%. Additional benefits include special team-building functions, team lunches, and company cruises.

    If you’re ready to get ship done, we want to hear from you.

    Thank you for your time and consideration in joining our LMS family!

    What Happens When You Live On The Regal Princess:

    https://www.youtube.com/watch?v=otyLtIEFzXU

  • Shipboard - OCEAN™ Medallion Incident Manager
    • Doral, FL
    • Full Time

    WE ARE HERE TO GET SHIP DONE!

    Are you ready for fresh air and a fresh perspective? LMS needs innovators looking for a once in a lifetime career pivoting opportunity. LMS is a 3-year partnering brand of difference makers on the Ocean Medallion™ project with Carnival Corporation. Work on the water and join our dream team. You'll find greater challenges, recognition, and rewards.

    Our team seeks professionals who want to be captains of their own life and guide teams toward innovative solutions. We achieve the impossible while exploring the world, delivering results on a daily basis.

    If you’re ready to make a difference, help us get ship done and join our Global Experience Innovation Team today.

    BE A BIG FISH IN A SMALL POND!

    Job Needs and Characteristics

    This position will act as a shipboard resource, a vital liaison between ship management and onshore resources. The ability to travel and be deployed for 20-30 days at a time is a must for this role, with the next 20-30 days on land.

    The OCEAN™ Medallion Incident Manager will lead the Incident Management Team through tracking, managing, and solving incidents that interrupt the Guest experience. They will have the opportunity to travel to new countries, meet people from around the world, and learn valuable skills along the way. This will include collaboration at the forefront of innovation with Carnival Corporation (CCL) for experience business solutions regarding the OCEAN™ Medallion.

    Want to know what it's like to live on a ship? Check out the video of our team members at the bottom.

    Qualifications

    • Bachelors Degree in Business, Hospitality, or similar degree/experience
    • Knowledgeable in technical and functional discussion and resolution
    • Exceptional communications including spoken, written, active listening, and general body language
    • Outstanding critical thinking abilities
    • Able to direct meetings and guide teams towards a collective objective
    • Knowledge of the hospitality industry and inner workings of the guest experience
    • Curious, polite, professional, and engaging interpersonal skills
    • Passion for meeting new people and exploring new places
    • Experience with project management software, i.e., Jira and Confluence
    • PMP Certification is a plus, but not required

    Responsibilities

    • Assist with system performance monitoring and analysis
    • Maintain records and provide project solutioning support onboard and onshore
    • Responsible for the oversight of critical incident and major system escalations from initiation to resolution
    • Guide meetings for teams and stakeholder management
    • Conduct workflow analysis while identifying root causes and solutions
    • Represent the Carnival brand to improve the Guest experience with the OCEAN™ Medallion
    • Interact with guests and shipboard crew regularly to test software and provide updates
    • Provide assistance to leadership and development teams regarding system defects, demo presentations, and management operations
    • Contribute to long-term operational strategy and technical roadmaps
    • Act as point-of-contact for the front-end and back-end development teams

    Salary range is up to 65k based on skills and past experience.

    LMS is a team where we reward hard effort and invest in our people.

    We offer paid time off, merit-based reviews, and continued education initiatives such as company-funded professional development.

    After 90 days, medical, dental, and life insurance is offered, along with a Simple IRA savings plan that includes a company match up to 3%. Additional benefits include special team-building functions, team lunches, and company cruises.

    If you’re ready to get ship done, we want to hear from you.

    Thank you for your time and consideration in joining our LMS family!
     

    What Happens When You Live On The Regal Princess:

    https://www.youtube.com/watch?v=otyLtIEFzXU

  • 3rd Shift Technical Incident Manager
    • Doral, FL
    • Full Time

    WE ARE HERE TO GET SHIP DONE!

    Are you ready for fresh air and a fresh perspective? LMS needs innovators looking for a once in a lifetime career pivoting opportunity. LMS is a 3-year partnering brand of difference makers on the Ocean Medallion™ project with Carnival Corporation. Work on the water and join our dream team. You'll find greater challenges, recognition, and rewards.

    Our team seeks professionals who want to be captains of their own life and guide teams toward innovative solutions. We achieve the impossible while exploring the world, delivering results on a daily basis.

    If you’re ready to make a difference, help us get ship done and join our Global Experience Innovation Team today.

    BE A BIG FISH IN A SMALL POND!

    Job Needs and Characteristics

    This role is a true 3rd shift support position working 11:00 PM to 9:00 AM on a 4-day schedule with 3 days in a row off! Ideally, we are looking for someone who has previously worked the 3rd shift, possibly in hospitality or a call center environment. 

    The Technical Incident Manager will lead the Incident Management Team through the process of tracking, managing, and solving incidents that are reported and discovered that interrupt the guest experience. This will include collaboration at the forefront of innovation with Carnival Corporation (CCL) for experience business solutions regarding the OCEAN™ Medallion.

     

    Qualifications

    • Able to engage in technical and functional discussion and resolution
    • Exceptional communications including spoken, written, active listening, and general body language
    • Outstanding critical thinking abilities
    • Experience with project management software, i.e., Jira and Confluence
    • Curious, polite, professional, and engaging interpersonal skills
    • PMP Certification is a plus, but not required

    Responsibilities

    • Assist with system performance monitoring and analysis
    • Maintain records and provide project solutioning support onboard and onshore
    • Be responsible for the oversight of critical incident and major system escalations from initiation to resolution
    • Conduct workflow analysis and business process analysis while identifying root causes with different business modeling tools
    • Provide assistance to leadership and development teams regarding system defects, demo presentations, and management operations
    • Contribute to long-term operational strategy and technical road maps
    • Act as point-of-contact for the front-end and back-end development teams       

    Salary range is up to 65k based on skills and past experience.

    LMS is a team where we reward hard effort and invest in our people.

    We offer paid time off, merit-based reviews, and continued education initiatives such as company-funded professional development.

    After 90 days, medical, dental, and life insurance is offered, along with a Simple IRA savings plan that includes a company match up to 3%. Additional benefits include special team-building functions, team lunches, and company cruises.

    If you’re ready to get ship done, we want to hear from you.

    Thank you for your time and consideration in joining our LMS family!

  • LMS - Future Talent
    • Orlando, FL
    • Full Time

    Would you prefer to be a big fish in a small pond or a small fish in a big pond? We are always on the lookout for talented people to join our growing team. 

    While you may not see a current job posting that matches your qualifications, don't let that stop you from sharing your interest in working at LMS with us. 

    We are an ever-changing, fast-paced workplace and we rise to the occasion by working together to accomplish the company's goals and objectives.

    If you are the type of fish that wants to swim in our pond, we would love to hear from you!

    Thank you for your time and consideration in joining our LMS family!

Diversity and Inclusion at LMS

A workplace where everyone is accepted and celebrated.

LMS, Inc. is proud to be an equal opportunity employer. Diversity of background, skill, and experience is a core part of our company culture and we know that each individual on our team is at the heart of our success. We do not discriminate based upon gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, veteran status, sexual orientation, and any other category protected by law. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Witness the LMS Experience

Company Culture