Feature Story

LMS Ranked on the 2018 Inc. 5000 List with 200% Growth

Inc. magazine has included LMS Inc., a leading data-driven consumer experience consulting firm, to its 37th annual Inc. 5000 list to be named as one of the nation’s fastest-growing private companies.

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Solving the Right Customer Problems with Design Thinking

Design thinking is an approach to problem-solving that focuses on the needs of customers and business within the constraints of rapidly changing technology. It’s a way to validate that what is being built is solving the right problem in a technically feasible way.

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Improving Patient Experience Through Smart Apps

Powerful smartphone apps allow health organizations to better help their patients manage their treatment and prescription options.

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Customer Experience Vs. Customer Service

The best customer service is no customer service at all. To thrive in the modern marketplace, companies must move beyond the traditional, reactive model of customer service to focus on improving the entire customer experience.

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