Feature Story

The Power of End-to-end Customer Engagement in the Travel Industry

Travelers are turning away from web-based travel services and relying on smartphone apps for booking flights and lodging. They expect quick, frictionless experiences from start to finish during their customer journey.

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Virtual Transactions for Food and Beverage: Reducing Friction in the Customer Experience

Cash may be king, but the food industry can benefit by dethroning it. Virtual transaction technology is giving grocery stores and restaurants new ways to cut costs while simplifying and enhancing the customer experience.

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Retail Recommendations: Personalizing the Customer Experience

Brick-and-mortar retail businesses and online sellers have a vested interest in keeping customers coming back.

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