Feature Story

Use Machine Learning to Cut Down on CX Development Distractions

As businesses in the Experience Economy wrestle with Big Data, the use of artificial intelligence (AI) guided by human insight becomes ever more important when dealing with data anomalies.

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Why Communication Timing Matters in Marketing

Companies spend hundreds and thousands of dollars to gather increasingly personalized data about customers, so it’s natural to want to maximize its use in marketing.

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Are You Targeting the Right Customers?

In a world of increasingly fragmented consumer attention and competing communication channels, marketing can seem disappointingly hit or miss for businesses.

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What’s Next in the Future of Travel

The future of the travel industry is digital. To stay competitive, companies will have to embrace digital technologies that allow them unprecedented levels of personalized service to customers.

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LMS Embraces Hyper-Personalization & Doubles Business

Data-driven consulting firm expands revenue and adds 11 new employees in past year.

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